Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store (delalma.pk), as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and phone number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system and optimize your experience.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, exclusive promotions, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction—such as placing an order, verifying your card, arranging delivery, or returning a product—we imply that you consent to our collecting and using it for that purpose only.

If we ask for your personal information for any secondary reason (like marketing), we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

Email:  delalmafashion@gmail.com

 WhatsApp: (+92) 3005993677

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

Third-party providers (such as payment gateways and logistics services) collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

However, some providers—like payment gateways—have their own privacy policies in respect to the information we must provide for purchase-related transactions. We recommend reading their policies to understand how your personal data is handled.

Important: Some third-party service providers may be located in a different jurisdiction. For example, if you're located in Pakistan and your payment is processed through a gateway in the US, your data may be subject to US laws (e.g., the Patriot Act).

Once you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

Links

Clicking on external links may take you off our site. We are not responsible for the privacy practices of those other websites and encourage you to read their privacy policies.

Google Analytics

We use Google Analytics to learn about who visits our site and what pages are being viewed. This helps us improve customer experience.

SECTION 5 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal data from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we follow PCI-DSS requirements and apply additional industry standards.

SECTION 6 – COOKIES

We use cookies to enhance your shopping experience. Below is a list of cookies we may use:

  • _session_id: Stores info about your session.
  • _shopify_visit: Tracks the number of visits (30 minutes duration).
  • _shopify_uniq: Counts visits by a single customer.
  • cart: Stores cart info (2 weeks duration).
  • _secure_session_id: Tracks secure sessions.
  • storefront_digest: Used for password-protected storefronts.
  • PREF: Set by Google to track who visits the store and from where.

You can choose to opt out of cookies by adjusting your browser settings.

SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your region, or that you are the age of majority and you have given us consent to allow your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on the website. If we make significant changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances.

If de Lalma is acquired or merged with another company, your information may be transferred to the new owners so we can continue to serve you.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact us at:

Email:  delalmafashion@gmail.com

 WhatsApp: (+92) 3005993677